Latest for Kustomer

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Joydeep Bhattacharyya: How enterprise software became the unlikely hero in 2020 -- and what to expect in 2021

Here are a few milestones we were proud to be part of in  2020 – and a little bit on how they’ll inform our enterprise investments moving forward.
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TechCrunch: Facebook buys Kustomer for $1B to expand its customer service tools

Facebook made one of its biggest plays yet to build out the services it provides to businesses on its platform in acquiring Kustomer.
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Business Insider: The CEO of hot startup Kustomer explains why he's acquiring a 17-person startup in a recession – and how this is 'one of the best times to make a deal'

The firm, which raised three funding rounds last year, is acquiring 17-person chatbot startup Reply and hiring its 17 employees.
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TechCrunch: Kustomer raises $60M for its omnichannel-based CRM platform

Kustomer has closed yet another round of funding — no less than its third fundraise of the year — as it continues to double down on its new...
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TechCrunch: Kustomer raises $40M more for its omnichannel approach to CRM

Kustomer is a customer service startup that calls in data from multiple external channels and the software and apps that a company uses to manage...
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SaaS portfolio momentum

The companies that make up our SaaS portfolio have shown some incredible momentum over the last 18 months. Here’s a bit about what they’ve been up to.